Improving the Point of Sale experience for customers
When Moneris Solutions headed to San Jose for NetSuite Inc.’s global SuiteWorld conference in May, it could’ve just promoted its cloud payment API solution with a mocked up version in a booth.
Instead, Toronto-based Moneris showed off the real deal. It integrated its API with NetSuite’s own POS software at Suite Store, an on-site pop-up shop where attendees could buy conference swag like pens, pencils and hats. Business was so brisk that the integrated Moneris/NetSuite POS solution got quite a workout.
University Health Network transforming patient care
When the University Health Network needed a better way to prepare clinically obese patients for bariatric (weight loss) surgery and follow up care, it partnered with IT consulting firm SyLogix to develop a solution that has revolutionized its patient care process.
The UHN Advanced Clinical Documentation (ACD) mobile tool revamps a complex and entirely paper-based system to allow effective and efficient documentation of a healthcare journey involving multiple-parties and multiple treatment modalities.
Community engagement key to IT healthcare delivery
An ongoing project to ensure First Nation community residents in Alberta receive timely client assessments has had a surprising spin-off: better data.
Every Albertan seeking placement in a provincial supportive living or long-term care facility requires an InterRAI placement assessment, but delays with some aspects of implementation meant Home Care clients on-reserve were experiencing wait times of up to 18 months while most Albertans have a significantlyshorter wait time.
Fresh start provides green field opportunity
It’s not every day when three major IT trends converge for an IT manager. But that’s exactly what happened to Keith Bradley of NatureFresh Farms in Leamington, Ont.
Cloud, Internet of Things, and 3D printing came together for NatureFresh Farms that resulted in the independent greenhouse vegetable producer dramatically increasing its produce yield by close to 30 per cent while also reducing energy and labour costs.
NatureFresh was started in 1999 as a greenhouse design business by Peter Quiring, the company’s CEO. Quiring built a state-of-the-art greenhouse, but with no customer prospects. Driven by a belief that greenhouses could improve the quality of food, he started growing bell peppers in 16 acres of greenhouse area of his own design.
Thirdshelf unlocks the power of marketing automation
One of Antoine Azar’s favourite moments comes when he sees the light bulb click on in the head of his customer, usually some time around when the co-founder and chief technology officer of Thirdshelf helps them realize how much more money they’re going to make.
“It’s a huge eye-opener when they see the data they could be having,” he says. “It changes the way they look at their business.”
Started by three co-founders in mid-2015, Thirdshelf is a loyalty marketing solution made for small, independent retailers. Its customer tracking capabilities, paired with artificial intelligences (AI) automates many aspects of customer relationship building.
Tech savvy furniture bank helps those in need across GTA
Furniture Bank executive director Dan Kershaw never expected to win an Ingenious Award – after all, his organization didn’t apply for the award in the first place.
“Generally, as a charity, you kind of keep your head down and focus on your mission,” noted Kershaw. “Within Furniture Bank we’re very proud of being innovative and pushing boundaries, but it’s not something we push to be recognized for.”
Instead, it was one of Furniture Bank’s many volunteers from Salesforce.com’s Toronto office that submitted the charity, which distributes donated furniture to families and individuals in need across the Greater Toronto Area.